Appointments

Appointments can be booked in the following ways:

  • Phoning our Reception team on 01234 720225
  • Coming into the surgery
  • Online

Please let us know if you are unable to attend your appointment as soon as possible in order that we may offer this to another patient.

Types of Appointment

Bookable appointments range from:

  • Doctors
    Monday to Friday: 8.30am – 5.30pm
  • Practice Nurses
    Monday to Friday: 8.30am – 6.00pm (late availability Tuesday evenings, please see extended hours)
  • Urgent Same Day
    Monday – Friday: phone lines open at 8.00am

Chaperone

If you would like a Chaperone present during your consultation please advise the Receptionist when booking your appointment or when checking in at the Surgery.

Home Visits

Home visits are for those patients who are too ill to travel to the surgery for a consultation. Requests for home visits should be made before 10.30am. This is to ensure that the doctor can schedule home visits between surgeries. Timing of visits will depend on the doctor’s workload that day.

Urgent Same Day

This clinic provides appointments with a Doctor or Minor Illness Nurse if you have an urgent medical problem that cannot wait for the next bookable appointment.

If you do require an Urgent Same Day Appointment you will need to phone the Practice (01234 720225) and speak to a member of the Reception team who will allocate you with a booked same day appointment slot with the Doctor or Minor Illness Nurse (the Receptionist can advise if the minor illness nurse can help you with your medical problem).  Our phone lines will be open from 8.00am.  We have a number of same day urgent appointments available, so please do not worry if you cannot get through on your first attempt.

Appointment times given are approximate due to the unpredictability of urgent medical problems.

We respectfully request that patients not requiring an urgent same day appointment, where possible, avoid phoning in between the hours of 8am-10.30am.

This clinic is not designed for on-going complicated medical problems, medication reviews or routine procedures, all of which should be dealt with during a normal booked appointment.

Cancelling Appointments

Please let us know if you are unable to attend your appointment as soon as possible in order that we may offer this to another patient by telephoning Reception on 01234 720225.